Tuesday, March 28, 2006

Taurus Customer Service

My son's problem with the recoil spring on his 24/7--taken care of. Called Taurus and was going to purchase a spring kit, the nice/polite customer service rep took the info, verified my address, and shipped one free of charge. Did not ask how or why it happened, just "It's on its way and thanks for your business." So nice to deal with a company that stands behind it's products. Might not mean alot, but I deal with CS reps all the time and this experience was great.


Post a Comment

<< Home